From there, things quickly get more expensive. This is certainly not the cheapest CRM on the market, with pricing plans that start from $25 per user, per month when you choose annual pricing. One thing that businesses may not appreciate is Salesforce’s cost. They are no doubt drawn to its wide range of features and the fact that it works well alongside the many other tools that fall within the Salesforce umbrella. The market leader, Salesforce is the CRM of choice for thousands of businesses. That means that sales teams ca decide for themselves whether these extra features are really needed. While some users may be disappointed to have to pay an additional fee to access some of Pipedrive’s more advanced features, the fact that these are open to all users - regardless of the payment plan they’re on - offers more customizability than with many other CRMs. This means that if your company requires the analytics tools that Microsoft’s flagship spreadsheet software has become known for, they are easily applied. This lets businesses craft custom reporting dashboards and reports, with all data easily exported to Excel. Other useful features include an entire suite of tools dubbed “Leadbooster.” While this does cost money, available as an add-on for $39 per month, businesses may find the cost is well worth it due to the functionality it offers, including a live chat module, webforms, and a web scraping tool to help firms identify new clients.Īnother highlight is Pipedrive’s reporting interface. In addition, Pipedrive’s calendar lets sales agents suggest meeting times to external clients, and upcoming meetings are clearly flagged by various icons so it’s less likely that important meetings will slip through the cracks. What’s more, if your sales team already uses Outlook or Google Calendar to keep track of their tasks, it’s easy to carry out a two-way sync. Pipedrive’s easy-to-use interface boasts a default deal pipeline to get you started but there are also a number of customizable options should your company require something more bespoke.Īnother of Pipedrive’s features is a built-in calendar, which will help sales personnel remain abreast of meetings and tasks. One of the areas where Pipedrive really stands out is in terms of deal management. Pipedrive may be geared towards small businesses the range of advanced features on offer means it is perfectly suitable for larger firms too.
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